Return and Refund Policy

Sales mades through external websites such as Amazon, Balboa Press, and Barnes & Noble are subject to the conditions of each respective store.

All sales from Manuel's including personalized products, autographs and instant downloads, including the gift cards are final and non refundable.

The availability of any personalized products and autographs may be limited due to Manuel's personal schedule and travels.
We reserve the right to refund any purchase if the order cannot be completed in a reasonable timeframe due to Manuel's travels.
At any time after the purchase, we can communicate with the buyer to establish what would consist of a reasonable shipping timeframe in case of Manuel's travels.
The private online sessions will be scheduled in a reasonable delay according to both the demand and Manuel’s schedule, without guaranty of a certain timeframe.